WeaveDesk AI — Omnichannel AI Support Copilot, Live Desk & Lead Generation SaaS Module

Turnkey AI Customer Support, Live Chat Desk & Omnichannel Lead Capture Module

WeaveDesk AI is a production-grade, white-label customer support copilot and multi-channel live chat module built for modern SaaS platforms, marketplaces (including Laravel/SaaSLance), digital agencies, and eCommerce stores.

It provides an instant 1-line embeddable widget for end-user sites alongside a comprehensive Live Agent Desk featuring knowledge-base grounding, real-time visitor telemetry, lead scoring, and operational SLA analytics.

🚀 Key Buyer Highlights

• Dual Commercial Monetization: Deploy as your own hosted Micro-SaaS ($29–$99/month per tenant) or bundle it into client web projects with 100% white-label rights.
• 1-Line Script Embed: Drops seamlessly into any stack (Laravel, Next.js, React, WordPress, Shopify, Plain HTML) with zero external dependencies.
• Autonomous AI Grounding: Answers customer inquiries 24/7 grounded strictly in your uploaded FAQs and knowledge docs, with built-in confidence thresholds.
• Instant Human Escalation: Seamlessly transfers complex chats to human agents with desktop alerts, canned response macros, and live session status toggles.
• Lead Capture & Pipeline: Automatically gates or prompts for visitor contact info before/during chat, calculates buyer intent scores (0–100%), and exports to CSV with 1 click.
• Turnkey Setup Wizard: Built-in 4-step installation wizard verifying PHP/Node runtimes, database migrations, and encrypted AI keys.

💻 Technical Architecture & Tech Stack

• Frontend: React 19, Vite, Lucide Icons, Vanilla CSS Design System with dark/light mode tokens.
• Widget: Zero-dependency standalone vanilla JS bundle (public/widget.js) ready for CDN distribution.
• AI Providers Supported: OpenAI (GPT-4o), Anthropic (Claude 3.5 Sonnet), Google Gemini (1.5 Pro), and Local Ollama / Llama 3 (Self-Hosted).
• Platform Integrations: Ready-to-use snippets for Universal HTML, React, Next.js, and Laravel Blade.